Community Sales Manager May 2025 – Present
Regus (IWG) — Sydney, Australia
  • Oversee daily operations and client relationships, maintaining a professional, welcoming environment while ensuring high levels of satisfaction and retention.
  • Manage onboarding and move-in processes for new clients, delivering a smooth transition and strong first impression.
  • Conduct tours and consultations with prospective members, showcasing services and driving sales conversions.
  • Lead and motivate a small team, fostering a customer-first culture and consistently meeting service standards.
Salon Manager Sep 2024 – Feb 2025
Amore Barbershop
  • Managed front of house operations, including handling payments and maintaining salon atmosphere and cleanliness.
  • Contributed to social media marketing efforts.
Administrative Assistant Jul 2024 – Sep 2024
Hannover Re
  • Demonstrated strong organisational skills and computer literacy, utilising Excel and Doxis winCube to manage treaty and claims information.
  • Applied Excel proficiency to handle projects, including data entry and analysis on sensitive re-insurance data.
Marketing Coordinator May 2022 – Feb 2024
Consol Tanning Limited
  • Developed and implemented digital marketing strategies, enhancing brand awareness and driving user acquisition for 52 studios.
  • Recruited, trained, and managed a brand ambassador programme, successfully boosting brand presence and advocacy.
  • Created and scheduled engaging content across social media platforms.
  • Planned and executed targeted email & SMS marketing campaigns, achieving high engagement and conversion rates.
  • Maintained website & app material, ensuring SEO-optimised and fresh content.
  • Provided direct support to the Managing Director — drafting speeches, internal communications, and email responses.
  • Managed the Helpline team and company inbox, acting as Head Office's voice for escalated client enquiries.
  • Assisted with event coordination, presentations, and general administrative support across marketing and executive teams.
Front of House / Waitress Mar 2015 – May 2022
Rockwater, Coppa Club, Jolliffes Coffee Shop
  • Delivered excellent customer service, ensuring guest satisfaction.
  • Supported daily operations, including opening/closing and F&B preparation.
  • Collaborated effectively with colleagues and managers.

BA (Hons) Business Management with Marketing

University of the West of England, Bristol
September 2018 – June 2021
Upper 2:1

A Levels

Newman College, Brighton & Hove
September 2016 – June 2018
3 x C grade A Levels

GCSEs

Cardinal Newman School, Brighton & Hove
September 2012 – June 2016
10 x A–C GCSEs
Meta Business Suite Canva Adobe Photoshop Umbraco CMS Mailchimp TextLocal Content Creation Ambassador Management Social Media Team Management Customer Service Sales & Marketing